Privacy Policy
Personal rights are important to us. Our privacy policy governs how we collect, use, disclose, share, and store data.
Please take a moment to familiarise yourself with our privacy practices, and let us know if you have any questions.
Last updated Privacy Policy: 25/02/2025
General Information
The following information provides a simple overview of what happens to your personal data when you visit this website.
Personal data is any data with which you can be personally identified. For detailed information on data protection, please refer to our privacy policy listed below this text.
1. Name and address of the controller
The controller within the meaning of the General Data Protection Regulation, other data protection laws applicable in the Member States of the European Union, and other provisions of a data protection nature is:
Lake Property Services
Via Casali Gerra 2
28822 Cannobio (VB)
Italy
Contact
Telephone +39 323 1991004
Car +39 349 6230256
E-mail: info@lago-immobilien-service.de
PEC enzo.tusoni@pec.it
2. Data collection on this website
Who is responsible for data collection on this website?
The processing of data on this website is carried out by the website operator. You can find their contact details in the „Information on the Controller“ section of this privacy policy.
How do we collect your data?
Your data is collected partly by you providing it to us. This could include, for example, data that you enter into a contact form. Other data is recorded by our IT systems either automatically or with your consent when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of website access). This data is collected automatically as soon as you access this website.
What do we use your data for?
Some data is collected to ensure the correct functioning of the website. Other data may be used to analyse user behaviour.
3. Cookies
The Lago Immobilien website uses cookies. Cookies are text files that are placed and stored on a computer system via an internet browser. Numerous websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier for the cookie. It consists of a string of characters by which websites and servers can be assigned to the specific internet browser in which the cookie was stored.
This allows the websites and servers visited to distinguish the individual browser of the person concerned from other internet browsers containing different cookies. A specific internet browser can be recognised and identified via the unique cookie ID. By using cookies, Lago Immobilien can provide more user-friendly services to the users of this website, which would not be possible without setting cookies. By means of a cookie, the information and offers on our website can be optimised in the user's interest. As mentioned, cookies allow us to recognise the users of our website.
The purpose of this recognition is to make it easier for users to use our website. The data subject can prevent the setting of cookies by our website at any time by means of an appropriate setting of the internet browser used and thus permanently object to the setting of cookies. Furthermore, already set cookies can be deleted at any time via an internet browser or other software programs.
This is possible in all common internet browsers. If the affected person deactivates the setting of cookies in the internet browser they are using, not all functions of our website may be fully usable.
Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us.
These are:
- Browser type and browser version
- Operating system used
- Referrer URL Hostname of the accessing computer
- Server request time
- IP address
These data will not be merged with other data sources. The collection of these data is carried out on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically flawless presentation and optimisation of its website – to this end, server log files must be collected.
Enquiry by email or telephone
If you contact us by email, telephone, or fax, your enquiry, including all personal data arising from it (name, enquiry), will be stored and processed by us for the purpose of handling your request. We will not pass on this data without your consent. The processing of this data is based on Art. 6(1)(b) GDPR, if your enquiry is related to the fulfilment of a contract or is required for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of enquiries directed at us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), provided that this has been requested. The data you send to us via contact requests will remain with us until you request its deletion, withdraw your consent to storage, or the purpose for data storage no longer applies (e.g. after your request has been fully processed). Mandatory legal provisions – especially legal retention periods – remain unaffected.
This website is hosted by an external service provider (host). The personal data collected on this website is stored on the host's servers. This may include, in particular, IP addresses, contact requests, meta and communication data, contract data, contact details, names, website access data, and other data generated via a website. The use of the host is for the purpose of fulfilling the contract with our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of providing our online services securely, quickly, and efficiently through a professional provider (Art. 6(1)(f) GDPR). Our host will only process your data to the extent necessary to fulfil its contractual obligations and will follow our instructions regarding this data.
We use the following host:
XXX
Otto-Ostrowski-Straße 7
10249 Berlin
5. General Information and Statutory Disclosures
The website of Lago Immobilien records a range of general data and information with each visit to the website by a data subject or an automated system. This general data and information is stored in the server log files. The data that can be recorded includes (1) browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrer), (4) sub-websites which are accessed via an accessing system on our website, (5) the date and time of access to the website, (6) an Internet Protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) other similar data and information which serve to ward off danger in the event of attacks on our information technology systems.
When using this general data and information, Lago Immobilien draws no conclusions about the data subject. This information is rather needed in order to (1) correctly deliver the content of our website, (2) optimise the content of our website, (3) ensure the permanent functionality of our information technology systems and the technology of our website, and (4) to provide law enforcement authorities with the information required for prosecution in the event of a cyber attack.
This anonymously collected data and information will therefore be evaluated by Lago Immobilien, on the one hand for statistical purposes and, furthermore, with the aim of increasing data protection and data security within our company, ultimately to ensure an optimal level of protection for the personal data we process. The anonymous data from the server log files will be stored separately from all personal data provided by a data subject.
Responsible body notice
The controller responsible for data processing on this website is:
Lake Property Services
Via Casali Gerra 2
28822 Cannobio (VB)
Italy
Contact
Telephone +39 323 1991004
Car +39 349 6230256
E-mail: info@lago-immobilien-service.de
The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, email addresses or similar).
Storage duration
The controller shall process and store personal data of the data subject only for the period necessary to achieve the purpose of storage or as provided for by the European legislator or other legislators in laws or regulations to which the controller is subject. If the purpose of storage is no longer applicable, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data shall be routinely blocked or deleted in accordance with the statutory provisions.
Information regarding the transfer of data to the USA and other third countries
Among other things, we use tools from companies based in the USA or other third countries that are not data-protection compliant. When these tools are active, your personal data may be transferred to and processed in these third countries. Please note that these countries cannot guarantee a level of data protection comparable to that of the EU. For example, US companies are obliged to disclose personal data to security authorities, without you as the data subject being able to take legal action against this. Therefore, it cannot be ruled out that US authorities (e.g. intelligence agencies) may process, analyse and permanently store your data located on US servers for surveillance purposes. We have no influence over these processing activities.
Withdrawal of consent to data processing
Many data processing operations are only possible with your explicit consent. You can withdraw consent already given at any time. The lawfulness of data processing conducted up to the point of withdrawal shall remain unaffected by the withdrawal.
Right to object to data processing in special cases and to direct marketing (Art. 21 GDPR)
Where the processing of data is based on Article 6(1)(e) or (f) GDPR, you have the right to object at any time to the processing of your personal data on grounds relating to your particular situation; this also applies to profiling based on these provisions. You can find the respective legal basis on which processing is based in this privacy policy. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for processing that override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims (objection under Article 21(1) GDPR). If your personal data is processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data relating to you for the purposes of such marketing; this also applies to profiling as far as it is connected with such direct marketing. If you object, your personal data will no longer be used for the purposes of direct marketing (objection under Article 21(2) GDPR).
Right of complaint to the competent supervisory authority
In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or the place of the alleged infringement. The right to complain is without prejudice to any other administrative or judicial remedy.
Right to data portability
You have the right to have data that we automatically process on the basis of your consent or in fulfilment of a contract handed over to you or a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent that it is technically feasible. SSL or TLS encryption This website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries, which you send to us as the site operator. You can recognise an encrypted connection by the fact that the browser's address bar changes from „http://“ to „https://“ and by the padlock icon in your browser bar. When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Information, deletion and correction
Under the applicable legal provisions, you have the right at any time to free information about your stored personal data, their origin and recipients, and the purpose of the data processing, and, if applicable, a right to correction or deletion of this data. You can contact us at any time for this and for further questions on the subject of personal data.
Right to restrict processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restriction of processing exists in the following cases:
- If you dispute the accuracy of your personal data stored with us, we will generally need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
- If the processing of your personal data was/is unlawful, you can, instead of requesting its erasure, ask for the restriction of its processing.
- If we no longer need your personal data, but you require them for the establishment, exercise or defence of legal claims, you have the right to request restriction of processing of your personal data instead of erasure.
- If you have lodged an objection under Article 21(1) of the GDPR, a balancing of your interests and ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, this data may only be processed – apart from its storage – with your consent, or to establish, exercise or defend legal claims, or for the protection of the rights of another natural or legal person, or for reasons of an important public interest of the European Union or of a Member State.
Processing of Personal Data
Personal data are collected for the purpose of registering the customer and activating the procedures for the execution of this contract and the related necessary communications; such data are processed electronically in compliance with current laws and may be produced only at the request of authorised authorities.
Personal data will be communicated to parties delegated to carry out the activities necessary for the performance of the contract entered into and will be disseminated exclusively for this purpose. They may be used both manually and electronically for updating purposes, for sending advertising information by e-mail or post, and for marketing activities, as well as for assessing customer satisfaction levels.
The data subject has the rights under Article 7 of Legislative Decree 196/2003, namely: to request confirmation of the existence of their personal data at the premises of the Website Name; to know the origin, logic and purposes of their processing; to obtain their updating, correction and integration; to request their cancellation, transformation into anonymous form or blocking in case of unlawful processing; to object to their processing for legitimate reasons or for the use of data for sending advertising material, commercial information, market research, direct sales and interactive commercial communication.
You can obtain the erasure of your personal data by sending a written communication via fax or postal mail to the company's registered office. The controller and processor of personal data collection and processing is Agenzia immobiliare.
Lago Real Estate
Casali Gerra 2
28822 Cannobio VB
VAT ID 02903300123
Tel 0323 1991004
